WUZO Ltd
Privacy Policy
With this privacy policy we inform you about the scope of the processing of your personal data (hereinafter “data”) on our website at http://www.wuzo.co.uk. This policy does not apply to linked websites that are not owned and controlled by WUZO. If you are accessing our Services using the WUZO iOS or Android App, please refer to our Privacy Policy posted in the App.
In principle, we will only use your personal data in accordance with the applicable data protection laws, in particular the UK`s Data Protection Act 2018 (DPA), the General Data Protection Regulation (“GDPR”), and only as described in this privacy policy.
Personal data is any information relating to personal or material circumstances that relates to an identified or identifiable individual. This includes, for example, your name, date of birth, e-mail address, postal address, or telephone number as well as online identifiers such as your IP address. In contrast, information of a general nature that cannot be used to determine your identity is not personal data. This includes, for example, the number of users of a website. However, we reserve the right to put this data to additional uses to the extent permitted or required by law or necessary to support legal or criminal investigations. In this case, we will inform you again about this further data processing to the extent required by law and obtain your consent.
Responsible for data processing
Responsible for data processing in accordance with the provisions of the DPA and GDPR is:
Wuzo Ltd
Office 864, 6/F, Salisbury House, 29 Finsbury Circus, London, EC2M 5SQ
General information on data processing
In the course of our business and website operations, we process data. This also includes disclosure by transmission to third parties and, where applicable, to so-called third countries outside the UK and the EEA. Where we transfer data outside the UK or EEA, we have highlighted this accordingly below.
Data processing
The individual data concerned, processing purposes, legal bases, recipients and, where applicable, transfers to third countries are listed below:
a) Hosting
To provide our website, we use the services of Amazon Web Services web hosting provided by Amazon Web Services, Inc., who process the below-mentioned data and all data to be processed in connection with the operation of this website on our behalf. The legal basis for the data processing is our legitimate interest in providing our web site in accordance with Art. 6 para. 1 f) GDPR. For more information about Amazon Web Services Data Privacy https://aws.amazon.com/privacy/ .
b) Log file during website visit
We log your website visit. In doing so, we process:
The legal basis for data processing is our legitimate interest in the ongoing provision and security of our web site in accordance with Art. 6 (1) f GDPR. The log file is deleted after seven days, unless it is needed to prove or clarify specific legal violations that have become known within the retention period.
c) Contacting us
If you contact us, we process the following data from you for the purpose of processing and handling your enquiry: Name, contact details -if provided by you- and your message.
The legal basis of the data processing is our obligation to fulfil the contract and/or to fulfil our pre-contractual obligations in accordance with Art. 6 (1) b) GDPR and/or our legitimate interest in processing your enquiry in accordance with Art. 6 (1) f) GDPR.
d) Contract fulfilment and data management in the context of the WUZO services
We process various data within the framework of the provision of our services and for the initiation and processing of the existing contractual relationship between you and us. If you are accessing our Services using the WUZO iOS or Android App, please refer to our Privacy Policy posted in the App.
Accordingly, the data is processed on the basis of Art. 6 (1) b) GDPR as well as to fulfil our legal obligations pursuant to Art. 6 (1) c) GDPR.
e) Use of cookies
We use so-called cookies on our web site. Cookies are small text files that are stored on your respective device (PC, smartphone, tablet, etc.) and saved by your browser. For further information please refer to our Cookie Policy. The legal basis for the use of cookies is your consent in accordance with Art. 6 para. 1 a) GDPR as well as our legitimate interest in accordance with Art. 6 para. 1 f) GDPR.
Analysis / Tracking
Google Analytics
We use Google Analytics, a service provided by Google Inc of 1600 Amphitheatre Parkway Mountain View, CA 94043, US. This means that the data collected can in principle be transmitted to a Google server in the USA, whereby the IP addresses are anonymised by means of IP anonymisation so that an allocation is not possible. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can object to the collection and processing of this data by Google Analytics by setting an opt-out cookie that prevents the future collection of your data when you visit this website: http://tools.google.com/dlpage/gaoptout?hl=en. The legal basis for this processing is Art. 6 para. 1 letter f) GDPR, our legitimate interest.
Duration of data storage
We only store personal data for as long as it is necessary for the purposes for which it is processed or for as long as any consent you have given us has been revoked by you. Insofar as statutory retention obligations must be observed, the storage period for certain data may be up to 6 years, irrespective of the processing purposes.
Transfer of personal data
WUZO will not disclose or otherwise distribute your personal data to third parties unless this is necessary for the performance of our services (legal basis for processing: Art. 6 para. 1 lit. b) GDPR), you have consented to the disclosure (legal basis for processing: Art. 6 para. 1 lit. a) GDPR) or the disclosure of data is permitted by relevant legal provisions.
WUZO is entitled to outsource the processing of your personal data in whole or in part to external service providers acting as processors for WUZO pursuant to Art. 4 No. 8 GDPR within the framework of the data protection provisions. External service providers support us, for example, in the technical operation and support of the website, data management, the provision and performance of services, marketing, as well as the implementation and fulfilment of reporting obligations.
The service providers commissioned by WUZO process your data exclusively in accordance with our instructions. WUZO remains responsible for the protection of your data, which is ensured by strict contractual regulations, technical and organisational measures and additional controls by us.
Personal data may also be disclosed to third parties if we are legally obliged to do so e.g., by court order (legal basis for processing: Art. 6 (1) (c) GDPR) or if this is necessary to support criminal or legal investigations or other legal investigations or proceedings at home or abroad or to fulfil WUZO' legitimate interests (legal basis for processing: Art. 6 (1) (f) GDPR).
Automated decision-making
Automated decision-making including profiling pursuant to Art. 22 (1) and (4) GDPR does not take place on the part of WUZO.
Your data subject rights
a) Information
Upon request, we will provide you at any time and free of charge with information about all personal data that we have stored about you.
b) Correction, deletion, restriction of processing (blocking), objection
If you no longer agree with the storage of your personal data or if this data has become incorrect, we will arrange for the deletion or blocking of your data or make the necessary corrections (insofar as this is possible according to the applicable law) on the basis of a corresponding instruction. The same applies if we are only to process data in a restrictive manner in the future. You have the right to object in particular in cases where your data is required for the performance of a task that is in the public interest or in our legitimate interest, as well as profiling based on this. You also have such a right of objection in the event of data processing for the purpose of direct advertising.
c) Right to revoke consent with effect for the future
You may revoke your consent at any time with effect for the future. Your revocation will not affect the lawfulness of the processing up to the time of revocation.
d) Data portability
If data is processed on the basis of a contract, pre-contractual negotiations, consent or with the help of automated procedures, you have the right to data portability. Upon request, we will provide you with your data in a common, structured and machine-readable format so that you can transfer the data to another data controller if you wish.
e) Exercise of your data subject rights and right of appeal
To assert these rights, please contact us. The same applies if you have questions about data processing in our company. You also have the right to lodge a complaint with a data protection supervisory authority. The Information Commissioner's Office (ICO) is the relevant authority for WUZO Ltd in matters of data protection. You have the right to make a complaint at any time to the ICO (www.ico.org.uk). We would, however, appreciate that you would approach us in the first instance to deal with your concerns before you seek ICO assistance.
Security
State-of-the-art internet technologies are used to ensure the security of your data. During the online enquiry process, your details are secured with SSL encryption. For secure storage of your data, the systems are protected by firewalls that prevent unauthorised access from outside. In addition, technical and organisational security measures are used to protect the personal data you have provided against accidental or intentional manipulation, loss, destruction or access by unauthorised persons.
Updating your information
If you believe that the information we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion, or object to its processing, please contact us. For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer the above requests.
Please keep in mind that we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user. Also, we may not be able to accommodate certain requests to object to the processing of personal information, notably where such requests would not allow us to provide our service to you anymore.
Links to other providers
Our website also contains - clearly recognisable - links to the websites of other companies. Insofar as there are links to websites of other providers, we have no influence on their contents. Therefore, no guarantee or liability can be assumed for these contents. The respective provider or operator of the pages is always responsible for the content of these pages.
The linked pages were checked for possible legal violations and recognisable infringements at the time of linking. Illegal contents were not recognisable at the time of linking. However, permanent monitoring of the content of the linked pages is not reasonable without concrete indications of a legal violation. Such links will be removed immediately if infringements of the law become known.
Personal information and children
Our services are aimed at people aged 18 and over. We will not knowingly collect, use or disclose personal information from minors under the age of 18 without first obtaining consent from a legal guardian through direct offline contact.
Changes and updates to the privacy policy
We kindly ask you to regularly inform yourself about the content of our privacy policy. We will amend the privacy policy as soon as changes to the information processing activities we carry out make this necessary. We will inform you as soon as the changes require an act of cooperation on your part (e.g., consent) or other individual notification.
Concerns and Contact
If you have any concerns about a possible compromise of your privacy or misuse of your personal information on our part, or any other questions or comments, you can contact us.
WUZO Limited OFFICE 864, Salisbury house, 29 Finsbury Circus, London EC2M 5SQ
Phone:
+44 (0) 330 818 3949Email:
info@wuzo.co.ukWUZO Ltd. is a company registered in England and Wales with the registered company number 13243094 and its registered address at Office 864 6/F, Salisbury House, 29 Finsbury Circus, London, EC2M 5SQ. WUZO is registered with the UK Financial Conduct Authority as an EMD Agent (FRN:903070).
WUZO Ltd. is an EMD Agent of The Currency Cloud Ltd. Payment services are provided by The Currency Cloud Ltd. Registered in England No. 06323311. The Currency Cloud Ltd. is authorised by the UK Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199).
Find WUZO Ltd. on the FCA Register here:
When funds are posted to your account, e-money is issued in exchange for these funds, by an Electronic Money Institution who we work with, called Currencycloud. In line with regulatory requirements, Currencycloud safeguards your funds. This means that the money behind the balance you see in your account is held at a reputable bank, and most importantly, is protected for you in the event of Currencycloud’s, or our, insolvency. Currencycloud stops safeguarding your funds when the money has been paid out of your account to your beneficiary’s account.
WUZO B.V. is an appointed representative of Currencycloud B.V.. Payment services are provided by Currencycloud B.V.. Registered in The Netherlands No. 72186178. Registered Office: Nieuwezijds Voorburgwal 296-298, 1012 RT Amsterdam Netherlands. The Currency Cloud B.V. is authorised by the De Nederlandsche Bank under the Dutch Financial Services Act (WFT) for the issuing of electronic money (No. R142701).
The WUZO contactless debit card is issued by AF Payments Ltd. pursuant to a licence by Mastercard International. Mastercard and the Mastercard brand mark are registered trademarks of Mastercard International.